Frequently asked questions
Do you have a return or warranty policy?
Yes, we offer a 30-day, no-questions-asked return policy and a 1-year warranty for all Gelrova products.
How long will it take to receive my order
Delivery to the United States takes 4-7 days, while delivery to other international regions takes 6-10 days.
Do you offer free shipping?
Yes, we provide free delivery for all our products.
How can I track my order?
Easily! Once your order is shipped, you will receive a shipping update email with your tracking number.
Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.